Thank you for shopping with Ghosh Jewellers under our brand SAZORI. Please read our shipping policy carefully to understand how your order is processed, shipped, and delivered.

📦 Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volume or unforeseen circumstances, processing may take slightly longer. We appreciate your patience.

🚚 Shipping & Delivery Time
We currently ship across India.
Estimated delivery time:

• Metro cities: 3–5 business days
• Other locations: 5–8 business days
  Delivery timelines may vary depending on location, courier partner, weather conditions, or local restrictions.

💰 Shipping Charges
Shipping charges (if applicable) will be clearly mentioned at checkout.
Occasionally, we may offer free shipping during promotions or special offers.

📍 Shipping Address
Please ensure that your shipping address, mobile number, and PIN code are correct while placing the order.
Ghosh Jewellers will not be responsible for delays or non-delivery due to incorrect or incomplete address details.

📱 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email.
You can use this tracking ID to check the live delivery status of your order.

🔒 Secure Packaging
All jewellery items are packed with proper care and secure packaging to avoid damage during transit.
If you receive a package that appears damaged or tampered with, please record a complete, unedited unboxing video while opening it and contact us immediately at ghoshsourabh256@gmail.com or via WhatsApp at +91 8017454815.

⚠️ Delays & Exceptions
While we strive to deliver your order on time, delays may occur due to:

• Natural disasters
• Transport or courier issues
• Government regulations or restrictions
  We will keep you actively informed of any updates in such cases.